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I migrated my website from other company to A2Hosting hoping they are good at customer support but they are not that good. I faced some issues with my recently migrated website to a2hosting, their support was available through support ticket system. Which took few hours to get a reply. My website was down and not accessible but there was not even single person from A2 Hosting to provide support. I have purchased managed VPS plan from them and what is the use of having Managed VPS hosting service if nobody is there to help you?